JHD Groundworks & Landscaping Ltd

Legal

Privacy Policy

Last updated: October 2026

JHD Groundworks & Landscaping Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and look after your personal information when you use our website, contact us, or work with us. It applies under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

The data controller is JHD Groundworks & Landscaping Ltd, based in East Sussex. If you have any questions about this policy or how we handle your information, contact us:

What information we collect

  • Enquiry and contact details — your name, phone number, email address and project details when you call, email or complete a form on our website.
  • Quote and job information — the details we need to quote for and carry out work, including site addresses, agreed scope, quotations and correspondence.
  • Payment and invoice details — information needed to invoice you and record payments. We do not store your bank card details.
  • Job records — notes, photographs and documents relating to work at your property.
  • Website usage — basic technical information such as IP address and browser type, collected automatically when you visit our site.

How we use your information

We use your information to:

  • Respond to enquiries and prepare quotations;
  • Plan, carry out and manage work at your property;
  • Invoice you, process payments and keep business records;
  • Send emails relating to your enquiry, quotation or job (such as updates when your quote is ready or has been viewed);
  • Keep our records accurate and meet our legal and accounting obligations.

Our legal basis for using your information

  • Contract — to quote for, agree and carry out work for you.
  • Legitimate interests — to run our business, keep records and respond to enquiries.
  • Legal obligation — to keep financial and tax records as required by law.

Who we share your information with

We never sell your information. We only share it where necessary with:

  • Suppliers and merchants where materials are ordered for your project;
  • Our email and website hosting providers, who process data on our behalf;
  • Our accountant or professional advisers where needed;
  • Authorities where we are legally required to disclose it.

How long we keep your information

We keep enquiry and quotation records for as long as needed to deal with your enquiry and for a reasonable period afterwards. Financial records, including invoices, are kept for at least six years to meet HMRC requirements. Job photographs and records are kept only as long as needed for warranties, reference and legal purposes.

Keeping your information secure

Your information is stored securely and only accessible to members of our team who need it to do their job. Access is limited by role, and our systems require sign-in.

Your rights

You have the right to:

  • Ask for a copy of the personal information we hold about you;
  • Ask us to correct information that is inaccurate;
  • Ask us to delete information where there is no good reason for us keeping it;
  • Object to or restrict how we use your information;
  • Ask us to transfer your information to another organisation.

To exercise any of these rights, contact us at info@jhdgroundworks.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Cookies

Our website uses only essential cookies needed for the site to function and for staff to sign in securely. We do not use advertising or tracking cookies.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.